Do my customers need an app?
No. They order on your page in their browser. The loyalty card goes into Apple Wallet or Google Wallet, which is already on their phone.
Won't the coffee go cold?
They pick a collection time, so an 8:15 order is made for 8:15. Nothing is made until you accept it.
Where does the money go?
Into your own Stripe account, in your business name. Their card is only charged when you accept the order. Stripe charges its normal card fee, about 1.5% + 20p.
What do you take?
8% of online orders and gift vouchers on Starter, 4% on Growth, nothing on Scale.
I don't want online ordering.
Then leave it switched off. Use your page and the loyalty card on their own, and you just pay the plan.
I'm on Uber Eats. Do I have to leave?
No. Keep it for delivery. Send your regulars to your own page for collection, where you keep more and they earn stamps.
When do I pay?
Not for 14 days. You add a card to start the trial, and you can cancel from your dashboard before it ends. No contract.
Can I use my own web address?
Yes, on Growth and Scale. On Starter, and until you connect one, your page is at yourname.justpass.app.
I have more than one location.
Every plan covers all of them. Customers earn at one and redeem at another.